Privacy policy

1. General Information

The protection of your personal data is important to us. This Privacy Policy explains how Klykk (“we”, “us”) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

Personal data is any information that can be used to identify you personally.

2. Data Controller

The data controller responsible for data processing on this website is:

Klykk
Germany
Email: klykk.eu@gmail.com

Further contact details can be found in our Imprint (Impressum).

3. Data Collection When Visiting Our Website

When you visit our website, certain data is automatically collected by our hosting provider for technical reasons. This includes:

  • IP address
  • Date and time of access
  • Browser type and version
  • Operating system
  • Referrer URL

This data is processed to ensure the stability and security of the website and is not merged with other data sources.

4. Personal Data We Collect

We collect personal data only when you voluntarily provide it, such as when you:

  • Place an order
  • Contact us via email or contact form
  • Create a customer account
  • Subscribe to a newsletter

This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed via secure payment providers)

5. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Processing and fulfilling orders
  • Handling payments and deliveries
  • Customer communication and support
  • Compliance with legal obligations
  • Improving our website and services

Data processing is based on Article 6(1) GDPR, in particular:

  • Contract performance
  • Legal obligations
  • Legitimate interests

6. Payment Service Providers

Payments are processed via secure third-party payment providers. Depending on the payment method selected, your data may be shared with these providers only to the extent necessary to complete the transaction.

We do not store full payment details on our servers.

7. Cookies

Our website uses cookies. Cookies are small text files stored on your device that help improve website functionality and user experience.

You can configure your browser to block or delete cookies at any time. Disabling cookies may limit some website functions.

Where required, cookie usage is based on your consent in accordance with GDPR.

8. Third-Party Services & Tools

We may use third-party tools (e.g. analytics, marketing, or app integrations) to operate our store efficiently. These providers process data only under strict contractual obligations and in compliance with GDPR.

If data is transferred outside the EU, appropriate safeguards are applied.

9. Data Retention

Personal data is stored only for as long as necessary to fulfill the purpose for which it was collected or as required by legal retention obligations.

10. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, please contact us using the details provided above.

11. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that your personal data is being processed unlawfully.

12. Data Security

We use appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to comply with legal requirements or changes to our services. The current version is always available on this website.