Terms of service

1. Scope

These Terms of Service apply to all orders placed through the online store Klykk, operated from Germany.
The version valid at the time of the order shall apply.

2. Contractual Partner

The purchase contract is concluded with:

Klykk
Germany
Contact details can be found in the Imprint (Impressum).

3. Products and Contract Conclusion

The presentation of products in the online store does not constitute a legally binding offer but an invitation to place an order.

A binding contract is concluded only when we confirm the order by email or dispatch the goods.

4. Prices and Payment

All prices displayed on this website are final and inclusive of all charges.
No VAT, GST, sales tax, or any other statutory tax will be applied at checkout.

Customers are not required to pay any additional taxes. The price shown on the product page is the exact amount payable.

Any applicable shipping or delivery charges will be shown separately during checkout.
All payments are processed securely through authorized payment providers.

5. Delivery

Delivery is made to the address provided by the customer during checkout.

Delivery times are provided for guidance only and may vary.
If delays occur, customers will be informed without undue delay.

6. Right of Withdrawal

Consumers have a statutory right of withdrawal.
Details regarding the withdrawal period, conditions, and procedure can be found in our Withdrawal Policy (Widerrufsrecht).

7. Retention of Title

The goods remain our property until full payment has been received.

8. Warranty and Liability

Statutory warranty rights apply.

We are liable without limitation in cases of intent or gross negligence, injury to life, body, or health, and according to mandatory statutory provisions.

For slight negligence, liability is limited to foreseeable, contract-typical damages.

9. Customer Obligations

Customers agree to provide accurate and complete information during the ordering process and to treat purchased products according to the instructions provided.

10. Data Protection

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws (GDPR).

11. Applicable Law and Jurisdiction

German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

For consumers, this choice of law applies only insofar as it does not deprive them of mandatory protections under the law of their country of residence.

12. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR).
Consumers may use this platform to resolve disputes without court proceedings.

13. Final Provisions

If any provision of these Terms of Service is or becomes invalid, the remaining provisions shall remain unaffected.